Refunds and cancellation
Last updated: 28 August 2026 · Axion Trading INC
Draft pending legal review. This wording is written by Axion and has not yet been reviewed by counsel. It will be reviewed before Axion runs any paid acquisition.
Cancellation
You can cancel auto-renewal at any time from your account page. Cancelling stops future charges only — your access continues until the end of the period you have already paid for. You do not lose days you have paid for by cancelling.
You do not need to open a support ticket to cancel.
Refunds
Axion does not offer refunds on membership purchases. Membership grants immediate access to premium content and analyst material, which cannot be returned once accessed.
Before purchasing, please make sure that:
- you understand membership is access to analysis, education and community — not a promise of profit or any specific outcome;
- you have read the risk disclosure;
- you are comfortable with the duration you have selected.
Free membership exists so you can evaluate the community at no cost before paying, and a free trial of premium can be claimed inside Discord.
Consumer rights
Nothing in this policy removes rights you have under the consumer law that applies to you. Where such law grants you a right that conflicts with the above, that law takes precedence.
If you are purchasing from the European Union, note that by completing checkout you request immediate access to digital content and acknowledge that this affects the statutory right of withdrawal for digital services supplied immediately.
Failed payments
If a renewal payment fails and you have completed at least one previous paid period, your access continues for a further 24 hours while we notify you. If the payment is not resolved in that window, premium access ends.
If your very first payment fails, no access is granted.
Chargebacks
A chargeback reverses a payment through your card issuer. If a chargeback is raised on an Axion membership, premium access is removed immediately and the account is flagged. If you believe a charge is wrong, contact us first — we would rather fix a genuine error directly.
Contact
Questions about a payment should go through a support ticket in the Axion Discord, or the email address on our support page.